Question 1

What services does Ski Hair Extensions offer?

Accepted Answer

Ski Hair Extensions provides a range of haircare services, including extensions, styling, coloring, and consultations. Experienced stylist who is dedicated to enhancing your natural beauty.

Question 2

Rescheduling & Deposit Policy

Accepted Answer

All appointments require a non-refundable deposit to secure the booking.
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If a client needs to cancel or reschedule their appointment, they must do so in accordance with the cancellation policy outlined above. Deposits are non-refundable under all circumstances; however, a deposit may be applied toward a rescheduled appointment provided the client reschedules within seventy-two (72) hours of the original scheduled appointment date.
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If the client fails to reschedule within the 72-hour timeframe, the original deposit will be forfeited, will not be applied to any future appointment, and the client will be required to submit a new non-refundable deposit in order to book a new appointment.
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Deposits cannot be transferred, cannot be held for future use beyond the 72-hour reschedule window, and will not be credited toward appointments scheduled outside of this timeframe.

Question 3

How can I book an appointment?

Accepted Answer

You can easily book an appointment through our website or booking a consultation if you need more understanding on haircare needs. We recommend booking in advance to secure your preferred time.

Question 4

Do I need a consultation before booking a service?

Accepted Answer

Yes, All new clients are required to complete a consultation prior to purchasing haircare products or booking any hair services. This allows us to assess your hair type, condition, and styling goals to ensure our services and products are the right fit for your needs and expectations.
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If a client chooses not to complete a consultation and proceeds with booking a hair reservation, the reservation may be canceled at the time of service if the stylist determines the desired style cannot be safely or effectively performed. This may include—but is not limited to—situations where the client’s hair is not at least 4 inches in length, there is significant thinning or balding, or conditions such as alopecia are present.
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No refunds will be issued in such cases, as consultations are a required part of our service process.

Question 5

My hair is short, Can I still get my hair done?

Accepted Answer

For all braiding services—including but not limited to Stitch Braids, Sew-Ins, Quick Weaves, and similar styles—natural hair must be at least 4 inches in length around the entire head. This ensures a secure, long-lasting, and high-quality result.
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Per salon policy, all new clients are required to book a consultation prior to scheduling any service. This step helps determine hair health, length, and suitability for the desired style.
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If a client does not meet the 4-inch minimum hair requirement or chooses not to book the required consultation and proceeds with placing a hair reservation, the reservation will be canceled at the time of service once the stylist determines the hair is not 4 inches in length. No refund will be issued.
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This policy is in place to protect the integrity of your hair and to ensure the best outcome for every service. Thank you for your understanding and cooperation.

Question 6

Is there a children's policy at Ski Hair Extensions?

Accepted Answer

Yes, we have a no-children policy due to limited seating and to maintain a focused and relaxing atmosphere for all clients.

Question 7

What is the cancellation policy?

Accepted Answer

We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a fee. Please review our Booking Policy for more details.

Question 8

Are all sales final for haircare products?

Accepted Answer

Yes, all sales, including haircare products, are final. We recommend completing a consultation to ensure the products meet your specific hair needs.

Question 9

How do I stay informed about promotions and updates?

Accepted Answer

You can stay informed about promotions and updates by subscribing to our newsletter and following us on social media. We also communicate relevant information through our confirmation messages.

Frequently Asked Questions

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