Terms and Conditions

1. Consultation Requirement:

Clients must undergo a consultation before purchasing haircare products or booking an appointment. This ensures that our services and products align with your needs and expectations.

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2. Appointment Booking:

All appointments must be booked through our website. We recommend booking early to secure your preferred time and stylist.

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3. Confirmation:

A confirmation email to the email you've provided will be sent after appointment is booked. While booking appointment, please opt in to sms messages to receive a reminder text to phone number you provided prior to your appointment.  Confirming your attendance is crucial for maintaining an organized schedule.

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4. Late Arrival:

We understand unforeseen circumstances may arise. If you anticipate being late, please notify us as 24-hours before scheduled appointment. soon as possible. Arriving more than 15 minutes late may result in rescheduling and or 100% of the service fee. 

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5. Cancellation or Rescheduling:

To cancel or reschedule an appointment, notify us at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

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6. No-Show Policy:

Clients who do not show up for their appointment without prior notice may be charged the full service fee and required to pre-pay for future appointments.

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7. Children Policy:

To maintain a serene and focused atmosphere for all our clients, Ski Hair Extensions has implemented a no-children policy. We kindly ask that you make childcare arrangements during your appointment, as our salon has limited seating and aims to provide a relaxing experience for all clients.

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8. All Sales Are Final:

Please note that all sales and bookings, including haircare products, are final. Ensure that you have completed a consultation to determine the suitability of the products for your hair needs.

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9. Refund Eligibility:

Refunds are considered in the event that hairstylist has an illness or health related complications. 

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10. Deposit Policy:

All services require a 40% deposit to secure the appointment. Deposits are non-refundable.

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11. Product Returns:

Haircare products are non-refundable. 

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12. Privacy Policy:

Ski Hair Extensions respects your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

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By engaging with Ski Hair Extensions, you agree to abide by these terms and conditions. We appreciate your cooperation in creating a positive and enjoyable experience for everyone. Thank you for choosing Ski Hair Extensions for your hair care needs.