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Terms and Conditions

/ TERMS AND CONDITIONS

Policy Effective December 7th, 2023

To ensure a positive experience for all clients, please read and adhere to the following terms and conditions:

1. Consultation Requirement:

Clients must undergo a consultation before purchasing haircare products or booking an appointment. This ensures that our services and products align with your needs and expectations.

2. Appointment Booking:

All appointments must be booked through our website. We recommend booking early to secure your preferred time and stylist.

3. Confirmation:

A confirmation email to the email you've provided will be sent after appointment is booked. While booking appointment, please opt in to sms messages to receive a reminder text to phone number you provided prior to your appointment.  Confirming your attendance is crucial for maintaining an organized schedule.

4. Late Arrival:

We understand unforeseen circumstances may arise. If you anticipate being late, please notify us as 24-hours before scheduled appointment. soon as possible. Arriving more than 15 minutes late may result in rescheduling and or 100% of the service fee. 

5. Cancellation or Rescheduling:

To cancel or reschedule an appointment, notify us at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

6. No-Show Policy:

Clients who do not show up for their appointment without prior notice may be charged the full service fee and required to pre-pay for future appointments.

7. Children Policy:

To maintain a serene and focused atmosphere for all our clients, Ski Hair Extensions has implemented a no-children policy. We kindly ask that you make childcare arrangements during your appointment, as our salon has limited seating and aims to provide a relaxing experience for all clients.

8. All Sales Are Final:

Please note that all sales and bookings, including haircare products, are final. Ensure that you have completed a consultation to determine the suitability of the products for your hair needs.

9. Refund Eligibility:

Refunds are considered in the event that hairstylist has an illness or health related complications. 

10. Deposit Policy:

All services require a 40% deposit to secure the appointment. Deposits are non-refundable.

11. Product Returns:

Haircare products are non-refundable. 

12. Privacy Policy:

Ski Hair Extensions respects your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

By engaging with Ski Hair Extensions, you agree to abide by these terms and conditions. We appreciate your cooperation in creating a positive and enjoyable experience for everyone. Thank you for choosing Ski Hair Extensions for your hair care needs.

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