Policy Effective December 7th, 2023
At Ski Hair Extensions, we value your time and strive to provide exceptional service. Please review our booking policy to ensure a smooth and enjoyable experience:
Appointment Booking:
Appointments can be booked online through our website or by contacting us directly. We recommend booking in advance to secure your preferred time and stylist.
Confirmation:
A confirmation email will be sent to email you've provided after appointment is booked. Please opt into text messages during you're booking. Opting into text will allow us to send you a reminder notification via phone as well. Please confirm your attendance to help us maintain an efficient schedule.
Refunds:
Refunds for missed appointments will not be provided. The no-show fee is non-refundable.
Refund Eligibility:
Refunds are considered in the event that hairstylist has an illness or health related complications.
Late Arrival:
We understand unforeseen circumstances may arise. If you anticipate being late, please notify us as 24-hours before scheduled appointment. soon as possible. Arriving more than 15 minutes late may result in rescheduling and or 100% of the service fee.
No-Show Policy:
Clients who do not show up for their appointment without prior notice may be charged the full service fee and required to pre-pay for future appointments.
